Assurance Heating & Air Conditioning Reviews

Excellent service. Tech, Steve, clearly was well trained and knowledgeable. Many trades dislike someone looking over their shoulder. This is the way to learn more about what the tech does and understand what you are paying for. Steve was happy to explain what he was doing and why. Excellent tech. Thanks Read Less

Once again, Assurance went above and beyond my expectations. I am a Real Estate Agent with Coldwell Banker and needed a quote on installing new furnace and a/c for a property in Palatine. Ken came out within a few hours of my request, emailed my client and me a proposal by the end of the day. The proposal was very fair, and my client was impressed. I continue to have positive experiences with them and feel I must share! Read Less

I cannot say enough good things about our experience with Assurance Heating and Air Conditioning! Our furnace was limping along during the recent cold snap, frigid temperatures. The small company we had been using was not able to get to us, we were concerned it would flat out quit over the weekend. We did make it through the weekend, still not on the list with the other company. I called Assurance. Ray took care of everything; he set up our appointments with the sales rep and the installation crew. Derek come out, assessed our needs, we discussed his recommendations and chose a new unit. Herman and Johnny came out to do the installation. Kim took care of some office matters for us. Everything moved along at a great pace ( did I mention frigid temperatures?) and was done in a very professional manner. We will be getting our ducts cleaned in the spring. When the furnace comes on quietly (old one was noisy) and warms our house in this Midwest winter I really do smile. We are quite pleased with our new furnace and think the whole gang did very well by us. We are looking forward to a long relationship with Harvey and his crew and recommend them if you need the services of a heating and cooling company. Read Less